2022-23 Reference - Text Report

Location (162)	7.4 Reference Questions	Reference Questions per Capita	Reference Questions per Hour Open	Reference Questions per Visit	Reference Questions per Librarian FTE	Reference Questions per Staff FTE

Median	19,343	0.24	3.65	0.1176	2,523.86	429.61
Total	17,375,759
Average	107,258	0.43	5.61	-193.6189	3,393.26	556.34
Maximum	8,688,705	6.69	54.09	1.0000	19,649.61	3,845.41
Minimum	204	0.00	0.02	-30,033.0000	18.64	19.14
California State Library	8,688,705	0.11	20.91	0.1169	3,075.73
LOS ANGELES PUBLIC LIBRARY	872,879	0.23	4.66	0.1888	2,212.62
ORANGE COUNTY PUBLIC LIBRARIES	587,303	0.36	7.53	0.1881	4,956.14	829.37
RIVERSIDE COUNTY LIBRARY SYSTEM	554,492	0.40	7.55	0.2850	0.00
OAKLAND PUBLIC LIBRARY	536,522	1.21	12.40	0.4471	8,491.96
SAN FRANCISCO PUBLIC LIBRARY	436,290	0.52	5.93	0.1284	2,640.18
LA COUNTY LIBRARY	435,867	0.13	2.14	0.0925	1,709.28
SANTA CLARA COUNTY LIBRARY	267,487	0.59	10.47	0.1282	2,928.80	447.41
SAN JOSE PUBLIC LIBRARY	258,742	0.27	4.56	0.0899	3,643.74	510.75
BURLINGAME PUBLIC LIBRARY	250,336	6.69	54.09	1.0000	19,649.61	3,845.41
ANAHEIM PUBLIC LIBRARY	155,308	0.47	12.77	0.3163	5,894.04	964.71
ALAMEDA COUNTY LIBRARY	142,917	0.24	6.94	0.1287	1,971.27
SONOMA COUNTY LIBRARY	139,718	0.29	3.79	0.1109	1,835.98	320.32
CARLSBAD CITY LIBRARY	132,137	1.15	16.93	0.3098	5,125.56
LONG BEACH PUBLIC LIBRARY	110,984	0.24	5.18	0.1704	3,338.87	537.66
NEWPORT BEACH PUBLIC LIBRARY	108,242	1.30	8.66	0.1737	7,731.57	1,175.27
RANCHO CUCAMONGA PUBLIC LIBRARY	107,110	0.62	25.42	0.4261	6,694.38	1,355.82
FRESNO COUNTY PUBLIC LIBRARY	105,788	0.00	0.02	0.0062	25.56
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY	95,438	0.13	3.22	0.1551	5,302.11
SHASTA PUBLIC LIBRARIES	84,229	0.47	12.46	0.2212	4,650.97	2,213.06
STANISLAUS COUNTY FREE LIBRARY	83,173	0.15	3.84	0.1285	4,405.35
MORENO VALLEY PUBLIC LIBRARY	82,483	0.40	9.31	0.3017	17,148.23	2,343.93
ALHAMBRA CIVIC CENTER LIBRARY	75,182	0.92	23.94	0.4388	6,122.31	1,164.35
CAMARILLO PUBLIC LIBRARY	72,891	1.05	23.69	0.3702	12,148.50
WHITTIER PUBLIC LIBRARY	71,473	0.82	13.24	0.5702	6,679.72	1,149.08
RIVERSIDE PUBLIC LIBRARY	71,189	0.23	4.54	0.1985	7,909.89
SOLANO COUNTY LIBRARY	70,471	0.17	2.64	0.0950	1,579.01	268.54
ESCONDIDO PUBLIC LIBRARY	68,903	0.46	14.76	0.2938	9,843.29	2,064.20
MARIN COUNTY FREE LIBRARY	67,264	0.49	2.95	0.1304	2,732.09
BEVERLY HILLS PUBLIC LIBRARY	66,169	2.09	15.30	0.1756	4,307.88
SANTA CLARITA PUBLIC LIBRARY	64,688	0.28	6.94	0.1701	2,021.50	508.63
ONTARIO CITY LIBRARY	61,971	0.34	10.64	0.2592	4,767.00	814.98
ARCADIA PUBLIC LIBRARY	60,570	1.09	19.41	0.2045	5,266.96
PASADENA PUBLIC LIBRARY	58,533	0.43	2.65	0.1525	2,923.73
HUNTINGTON BEACH PUBLIC LIBRARY	57,304	0.29	4.76	0.0998	4,107.81	635.86
MURRIETA PUBLIC LIBRARY	56,023	0.51	25.65	0.6975	13,181.88	2,076.46
SANTA MONICA PUBLIC LIBRARY	55,976	0.61	10.50	0.2500	2,248.03
BURBANK PUBLIC LIBRARY	54,984	0.53	7.11	0.1229	2,268.32	397.83
KERN COUNTY LIBRARY	52,839	0.06	2.30	0.0850	6,059.52	454.14
SAN MATEO PUBLIC LIBRARY	50,210	0.47	6.71	0.1494	3,046.72	485.59
SAN RAFAEL PUBLIC LIBRARY	49,225	0.82	8.00	0.2757	4,769.86	1,071.27
OCEANSIDE PUBLIC LIBRARY	48,809	0.29	6.14	0.1382	3,486.36	574.76
MISSION VIEJO LIBRARY	47,085	0.51	15.44	0.0000	5,249.16	1,069.38
YOLO COUNTY LIBRARY	47,077	0.29	3.61	0.1040	2,566.90	429.61
CERRITOS PUBLIC LIBRARY	45,886	0.96	17.59	0.1244	7,237.54	683.44
THOUSAND OAKS LIBRARY	45,220	0.37	7.86	0.1096	2,603.34
BERKELEY PUBLIC LIBRARY	45,000	0.36	3.73	0.0728	1,289.40	213.45
OXNARD PUBLIC LIBRARY	44,269	0.22	6.45	0.3700	5,863.44	891.44
ALAMEDA FREE LIBRARY	43,027	0.56	7.01	0.2325	3,215.77	584.37
VENTURA COUNTY LIBRARY	41,582	0.17	1.98	0.1565	2,970.14	402.15
RANCHO MIRAGE PUBLIC LIBRARY	41,546	2.44	16.03	0.2744	7,567.58	1,032.20
SUNNYVALE PUBLIC LIBRARY	40,500	0.26	0.00	0.1199	2,528.09	457.06
NAPA COUNTY LIBRARY	40,049	0.31	4.00	0.1414	4,004.90	506.95
MENLO PARK PUBLIC LIBRARY	39,110	1.20	6.95	0.2255	4,173.96	849.11
PALOS VERDES LIBRARY DISTRICT	38,684	0.59	5.63	0.0553	1,934.20
SANTA CLARA CITY LIBRARY	38,533	0.29	8.92	0.0965	2,377.11	401.97
MONTEREY COUNTY FREE LIBRARIES	38,212	0.17	1.55	0.0828	1,908.69	256.42
SAN LEANDRO PUBLIC LIBRARY	37,555	0.43	7.50	0.1582	2,523.86
MONROVIA PUBLIC LIBRARY	36,144	0.96	10.15	0.3479	3,475.38	870.94
PLEASANTON PUBLIC LIBRARY	35,851	0.47	12.69	0.1236	3,592.28
EL SEGUNDO PUBLIC LIBRARY	33,013	1.95	4.39	0.1362	8,253.25
BUENA PARK LIBRARY DISTRICT	32,826	0.39	13.41	0.2331	7,246.36	856.85
ROSEVILLE PUBLIC LIBRARY	30,798	0.20	4.37	0.0846	5,150.17	775.38
MERCED COUNTY LIBRARY	30,033	0.11	1.72	-30,033.0000	7,202.16
TULARE COUNTY FREE LIBRARY	29,955	0.09	1.70	0.1874	2,723.18
A. K. SMILEY PUBLIC LIBRARY	29,404	0.41	10.62	0.1440	12,840.17
GLENDALE LIBRARY, ARTS & CULTURE	28,105	0.15	1.80	0.0578	435.74	170.85
FULLERTON PUBLIC LIBRARY	28,011	0.20	15.26	0.1376	3,140.25	636.61
PLACENTIA LIBRARY DISTRICT	27,529	0.52	8.62	0.1332	2,482.33	517.56
HEMET PUBLIC LIBRARY	24,890	0.28	14.30	0.4808	13,100.00	2,381.82
LIVERMORE PUBLIC LIBRARY	23,156	0.27	4.30	0.0909	2,267.97
GOLETA & SANTA YNEZ VALLEY LIBRARIES	23,060	0.21	3.22	0.1084	7,686.67
SANTA ANA PUBLIC LIBRARY	22,550	0.08	3.24	0.1832	1,120.22	199.96
SAN BERNARDINO PUBLIC LIBRARY	22,349	0.10	3.16	0.2429	5,587.25
SOUTH PASADENA PUBLIC LIBRARY	22,215	0.85	7.77	0.1229	3,173.57	528.93
LOMPOC PUBLIC LIBRARY	21,936	0.37	4.75	0.2126	5,484.00	870.48
MOUNTAIN VIEW PUBLIC LIBRARY	21,627	0.26	6.41	0.0596	1,105.11	215.07
CHULA VISTA PUBLIC LIBRARY	21,598	0.08	0.00	0.1418	1,606.99
SANTA MARIA PUBLIC LIBRARY	20,585	0.13	2.37	0.1045	2,287.22	382.41
MILL VALLEY PUBLIC LIBRARY	20,447	1.50	7.16	0.1289	2,908.53
ORANGE PUBLIC LIBRARY	19,391	0.14	2.77	0.0750	1,385.07	230.96
HUMBOLDT COUNTY LIBRARY	19,294	0.14	1.30	0.0000	2,411.75
BENICIA PUBLIC LIBRARY	19,188	0.73	6.29	0.1565	2,907.27	470.87
MENDOCINO COUNTY LIBRARY	18,616	0.21	1.46	0.0651	1,861.60	296.91
GLENDORA LIBRARY & CULTURAL CENTER	18,403	0.36	7.29	0.1180	2,591.97	453.83
REDWOOD CITY PUBLIC LIBRARY	17,316	0.21	2.11	0.0231	1,300.00	215.11
PACIFIC GROVE PUBLIC LIBRARY	16,635	1.13	7.86	0.2742	4,752.86
YORBA LINDA PUBLIC LIBRARY	16,392	0.24	5.54	0.0339	1,639.20	283.99
WATSONVILLE PUBLIC LIBRARY	16,141	0.32	3.66	0.1526	1,935.37	355.76
MADERA COUNTY LIBRARY	15,822	0.10	2.06	0.0291	3,955.50	475.85
SANTA BARBARA PUBLIC LIBRARY	15,515	0.16	2.41	0.0734	863.86	143.50
REDONDO BEACH PUBLIC LIBRARY	14,922	0.22	3.46	0.0839	1,759.67	324.53
BEAUMONT LIBRARY DISTRICT	14,491	0.22	5.90	0.1608	1,929.56	497.63
COVINA PUBLIC LIBRARY	14,346	0.28	10.52	0.2915	8,014.53	1,143.11
PLACER COUNTY LIBRARY	14,326	0.07	1.17	0.0518	1,102.00
CORONA PUBLIC LIBRARY	14,306	0.09	5.18	0.0661	2,043.71	298.23
HARRISON MEMORIAL LIBRARY	14,199	4.68	3.98	0.1176	3,549.75	676.14
PASO ROBLES CITY LIBRARY	13,167	0.43	3.99	0.1254	3,291.75	568.03
TORRANCE PUBLIC LIBRARY	13,133	0.09	1.02	0.0386	875.53	168.37
TULARE PUBLIC LIBRARY	12,904	0.19	6.25	0.1563	3,226.00	770.39
BUTTE COUNTY LIBRARY	12,844	0.06	1.78	0.0495	1,712.53
BANNING LIBRARY DISTRICT	12,640	0.37	4.68	0.3718	12,640.00	1,011.20
SAN BRUNO PUBLIC LIBRARY	12,407	0.30	4.58	0.1103	2,451.98	463.29
MONTEREY PARK BRUGGEMEYER LIBRARY	12,215	0.21	7.07	0.0867	1,357.22	234.90
CALABASAS CITY LIBRARY	12,133	0.53	6.39	0.0000	2,828.21	482.23
LINCOLN PUBLIC LIBRARY	12,088	0.23	6.43	0.0575	6,429.79
SAUSALITO PUBLIC LIBRARY	11,854	1.73	4.74	0.2038	3,692.83	827.79
MONTEREY PUBLIC LIBRARY	11,438	0.43	4.83	0.1005	2,353.50	399.37
EL DORADO COUNTY LIBRARY	11,118	0.06	1.01	0.0267	2,223.60
HAYWARD PUBLIC LIBRARY	10,999	0.07	2.69	0.0272	723.62
BELVEDERE-TIBURON LIBRARY	10,882	1.00	4.25	0.0538	1,224.07	281.26
PALMDALE CITY LIBRARY	10,569	0.06	3.63	0.2069	3,523.00	503.29
PALM SPRINGS PUBLIC LIBRARY	9,210	0.21	1.70	0.0766	1,416.92	274.93
LOS GATOS LIBRARY	9,195	0.28	3.28	0.0416	1,532.50
VICTORVILLE CITY LIBRARY	9,000	0.07	2.94	0.1928	4,500.00	548.78
INYO COUNTY FREE LIBRARY	8,104	0.43	1.50	0.3471	1,227.88	1,025.82
KINGS COUNTY LIBRARY	7,829	0.05	0.68	0.0616	1,565.80
CITY OF COMMERCE PUBLIC LIBRARY	7,549	0.63	2.32	0.1255	840.65	198.81
TUOLUMNE COUNTY LIBRARY	7,498	0.14	1.25	0.0709	4,463.10
ST. HELENA PUBLIC LIBRARY	7,436	1.39	3.39	0.1244	3,718.00	618.64
SIMI VALLEY PUBLIC LIBRARY	6,799	0.05	2.36	0.0476	1,359.80	242.82
COALINGA-HURON LIBRARY DISTRICT	6,601	0.28	1.94	0.1994	6,601.00
CROWELL PUBLIC LIBRARY	6,494	0.53	2.11	0.0352	1,496.31	229.79
ALTADENA LIBRARY DISTRICT	6,479	0.15	1.45	0.0524	589.00
PLUMAS COUNTY LIBRARY	5,830	0.26	0.84	0.1248	2,112.32	493.23
SAN BENITO COUNTY FREE LIBRARY	5,824	0.09	2.28	0.1175	1,481.93	226.70
SOUTH SAN FRANCISCO PUBLIC LIBRARY	5,772	0.09	0.91	0.0287	441.96	74.64
PORTERVILLE PUBLIC LIBRARY	5,720	0.09	1.71	0.0528	5,720.00
UPLAND PUBLIC LIBRARY	5,406	0.07	2.06	0.0557	2,703.00	255.84
CALAVERAS COUNTY LIBRARY	5,349	0.12	0.58	0.1188	5,349.00	357.08
SIERRA MADRE PUBLIC LIBRARY	5,304	0.49	2.57	0.1064	1,360.00	279.89
AZUSA CITY LIBRARY	5,100	0.10	2.30	0.0585	2,550.00	202.54
PALO ALTO CITY LIBRARY	5,087	0.08	0.57	0.0079	267.74
INGLEWOOD PUBLIC LIBRARY	4,790	0.05	1.06	0.0000	493.81
POMONA PUBLIC LIBRARY	4,658	0.03	2.80	0.0997	1,833.86
SANTA FE SPRINGS CITY LIBRARY	3,643	0.20	0.91	0.0624	446.45	156.49
MARIPOSA COUNTY LIBRARY	3,500	0.21	0.65	0.0262	7,000.00	650.56
SIGNAL HILL PUBLIC LIBRARY	3,325	0.29	1.69	0.0231	1,731.77	367.00
LODI PUBLIC LIBRARY	3,218	0.05	1.97	0.0383	589.38	154.41
NATIONAL CITY PUBLIC LIBRARY	3,058	0.05	1.18	0.0322	414.36	68.49
TEHAMA COUNTY LIBRARY	2,396	0.04	0.47	0.0000	599.00
AMADOR COUNTY LIBRARY	1,795	0.05	0.38	0.0483	1,795.00	170.95
IMPERIAL COUNTY LIBRARY	1,488	0.03	0.25	0.1601	1,488.00	124.83
SACRAMENTO PUBLIC LIBRARY	1,342	0.00	0.03	0.0007	18.64
COLUSA COUNTY FREE LIBRARY	1,326	0.06	0.22	0.0498	181.15	72.54
MOORPARK CITY LIBRARY	1,207	0.03	0.41	0.0216	402.33	73.15
SAN ANSELMO PUBLIC LIBRARY	1,132	0.09	0.49	0.0228	257.27	52.24
LOOMIS LIBRARY & COMMUNITY LEARNING CENTER	1,088	0.16	0.63	0.0752	544.00	167.38
LAKE COUNTY LIBRARY	816	0.01	0.12	0.0000	816.00
SUTTER COUNTY LIBRARY	750	0.01	0.20	0.0071	69.57	37.92
MONO COUNTY FREE LIBRARY	571	0.04	0.07	0.0088	230.24
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT	520	0.02	0.29	0.0074	207.17	41.94
CARPINTERIA COMMUNITY LIBRARY	500	0.03	0.23	0.0104	263.16	55.31
COLTON PUBLIC LIBRARY	495	0.01	0.14	0.0222	363.97	44.72
BRAWLEY PUBLIC LIBRARY	451	0.02	0.35	0.0522	451.00	90.38
IRWINDALE PUBLIC LIBRARY	359	0.24	0.15	0.0164	359.00	37.71
MODOC COUNTY LIBRARY	350	0.04	0.15	0.0000	372.34	147.06
CAMARENA MEMORIAL PUBLIC LIBRARY	345	0.01	0.31	0.0110	345.00	47.20
TRINITY COUNTY FREE LIBRARY	331	0.02	0.13	0.0156	331.00	59.64
LASSEN LIBRARY DISTRICT	312	0.03	0.28	0.0246	600.00	76.66
EL CENTRO PUBLIC LIBRARY	268	0.01	0.12	0.0064	268.00	19.14
ALPINE COUNTY LIBRARY/ARCHIVES	204	0.17	0.08	0.0129	204.00	37.57