2021-22 Reference - Text Report

Location (158)	7.4 Reference Questions	Reference Questions per Capita	Reference Questions per Hour Open	Reference Questions per Visit	Reference Questions per Librarian FTE	Reference Questions per Staff FTE

Median	15,031	0.21	3.37	0.1275	1,961.37	629.65
Total	13,824,141
Average	87,495	0.32	5.56	0.1663	2,951.42	786.55
Maximum	6,963,589	3.16	45.16	1.0509	25,000.00	3,224.33
Minimum	-1	0.00	0.00	0.0018	-0.02	-0.01
California State Library	6,963,589	0.09	3.30	0.1208	1,999.98	623.81
LOS ANGELES PUBLIC LIBRARY	1,123,212	0.29	6.73	0.3027	2,883.73	1,158.85
ORANGE COUNTY PUBLIC LIBRARIES	479,197	0.29	6.03	0.1718	4,078.27	1,336.19
RIVERSIDE COUNTY LIBRARY SYSTEM	392,726	0.29	5.85	0.2549	7,854.52	2,047.05
SAN FRANCISCO PUBLIC LIBRARY	302,550	0.36	5.15	0.1247	1,430.50	451.57
LA COUNTY LIBRARY	293,500	0.09	1.45	0.0873	1,107.55	329.41
OAKLAND PUBLIC LIBRARY	225,261	0.50	5.16	0.2255	2,419.82	860.79
SANTA CLARA COUNTY LIBRARY	220,173	0.49	9.85	0.1471	2,174.98	664.65
SAN JOSE PUBLIC LIBRARY	214,869	0.22	3.45	0.0997	2,447.26	588.91
ANAHEIM PUBLIC LIBRARY	154,148	0.45	13.64	0.4291	6,071.21	2,301.40
ALAMEDA COUNTY LIBRARY	139,069	0.24	7.77	0.1636	1,986.70	572.63
CARLSBAD CITY LIBRARY	114,508	0.99	15.27	0.3148	4,441.74	1,098.08
SONOMA COUNTY LIBRARY	113,568	0.24	3.65	0.1244	1,484.55	527.36
NEWPORT BEACH PUBLIC LIBRARY	105,958	1.27	8.50	0.2069	7,063.87	2,112.82
STANISLAUS COUNTY FREE LIBRARY	98,462	0.18	4.60	0.1976	5,791.88	949.49
MARIN COUNTY FREE LIBRARY	84,487	0.61	3.92	0.1491	2,560.21	704.06
SHASTA PUBLIC LIBRARIES	80,834	0.45	12.34	0.2032	13,936.90	3,224.33
ESCONDIDO PUBLIC LIBRARY	69,321	0.46	19.20	0.3416	9,903.00	2,918.78
MORENO VALLEY PUBLIC LIBRARY	68,847	0.33	7.85	0.3846	22,949.00	2,839.05
SANTA CLARITA PUBLIC LIBRARY	67,444	0.29	6.86	0.2032	3,065.64	1,105.64
ONTARIO CITY LIBRARY	64,358	0.36	11.05	0.3415	6,435.80	1,787.72
SUNNYVALE PUBLIC LIBRARY	64,246	0.41	19.35	0.2441	3,335.72	1,399.69
PASADENA PUBLIC LIBRARY	63,415	0.46	2.87	0.1397	2,393.02	634.28
ALHAMBRA CIVIC CENTER LIBRARY	63,383	0.77	20.12	0.4560	4,527.36	2,263.68
SOLANO COUNTY LIBRARY	62,040	0.15	2.32	0.1122	1,526.95	480.07
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY	61,020	0.09	2.13	0.1433	2,346.92	693.41
CAMARILLO PUBLIC LIBRARY	59,834	0.85	29.33	0.3705	9,972.33	2,325.46
LONG BEACH PUBLIC LIBRARY	59,674	0.13	2.79	0.1016	1,191.10	464.03
BEVERLY HILLS PUBLIC LIBRARY	58,840	1.82	18.91	0.2513	4,173.05	1,242.40
SANTA CLARA CITY LIBRARY	57,678	0.44	20.14	0.2317	3,392.82	1,159.36
OCEANSIDE PUBLIC LIBRARY	55,141	0.32	6.59	0.1878	4,595.08	1,212.42
BURBANK PUBLIC LIBRARY	52,409	0.50	7.19	0.1386	2,139.14	814.69
MURRIETA PUBLIC LIBRARY	49,206	0.44	23.43	0.5316	9,841.20	2,733.67
RANCHO CUCAMONGA PUBLIC LIBRARY	48,575	0.28	13.09	0.3580	3,736.54	1,286.75
KERN COUNTY LIBRARY	47,235	0.05	2.92	0.0966	4,723.50	510.65
SAN MATEO PUBLIC LIBRARY	42,028	0.39	5.61	0.1644	1,670.43	580.82
THOUSAND OAKS LIBRARY	40,140	0.32	7.56	0.1315	2,112.63	713.60
GOLETA VALLEY LIBRARY	39,312	0.35	4.15	0.3117	13,104.00	1,699.61
PALOS VERDES LIBRARY DISTRICT	37,550	0.56	5.47	0.0699	1,877.50	610.57
CERRITOS PUBLIC LIBRARY	37,346	0.77	14.32	0.1152	6,224.33	982.79
BERKELEY PUBLIC LIBRARY	35,000	0.28	2.83	0.0618	938.34	302.77
ALAMEDA FREE LIBRARY	34,871	0.45	5.68	0.2218	3,170.09	1,202.45
RIVERSIDE PUBLIC LIBRARY	33,222	0.10	1.66	0.1364	4,152.75	553.70
MISSION VIEJO LIBRARY	32,973	0.36	10.84	0.0000	2,274.00	879.28
WHITTIER PUBLIC LIBRARY	32,660	0.37	11.86	1.0509	3,052.34	1,125.43
NAPA COUNTY LIBRARY	32,640	0.25	4.29	0.1415	3,264.00	712.66
MONTEREY COUNTY FREE LIBRARIES	32,294	0.14	1.38	0.1213	1,845.37	458.07
YOLO COUNTY LIBRARY	31,515	0.20	2.95	0.1077	1,985.82	668.40
PLEASANTON PUBLIC LIBRARY	31,044	0.40	35.76	0.1175	3,880.50	1,533.04
BUENA PARK LIBRARY DISTRICT	30,966	0.37	11.49	0.2409	4,423.71	1,105.93
RANCHO MIRAGE PUBLIC LIBRARY	30,678	1.83	14.81	0.3477	2,359.85	1,227.12
SANTA MONICA PUBLIC LIBRARY	30,333	0.33	9.72	0.2474	1,290.77	520.74
ARCADIA PUBLIC LIBRARY	28,590	0.51	10.57	0.1233	2,859.00	1,184.83
PLACENTIA LIBRARY DISTRICT	27,564	0.54	8.81	0.1498	2,827.08	1,267.31
MENLO PARK PUBLIC LIBRARY	27,395	0.83	5.60	0.2570	4,565.83	2,282.92
EL SEGUNDO PUBLIC LIBRARY	26,826	1.57	4.19	0.1593	5,365.20	1,447.71
GLENDALE LIBRARY, ARTS & CULTURE	25,476	0.13	1.95	0.0619	996.32	352.22
A. K. SMILEY PUBLIC LIBRARY	25,475	0.35	9.52	0.1337	8,491.67	975.68
REDWOOD CITY PUBLIC LIBRARY	23,803	0.29	3.18	0.0587	1,745.09	510.36
GLENDORA LIBRARY & CULTURAL CENTER	23,802	0.46	9.39	0.1791	3,347.68	1,175.41
TULARE COUNTY FREE LIBRARY	23,243	0.07	2.45	0.2292	1,936.92	446.98
MONROVIA PUBLIC LIBRARY	23,182	0.62	6.66	0.3492	2,844.42	1,600.97
SAN BERNARDINO PUBLIC LIBRARY	23,126	0.10	3.19	0.2460	5,781.50	625.03
LOMPOC PUBLIC LIBRARY	22,741	0.38	4.90	0.3319	5,685.25	1,624.36
CHULA VISTA PUBLIC LIBRARY	22,628	0.08	2.56	0.1535	1,373.06	558.30
SOUTH PASADENA PUBLIC LIBRARY	19,944	0.75	8.47	0.1604	2,596.88	1,115.44
LIVERMORE PUBLIC LIBRARY	19,793	0.23	3.72	0.1164	1,583.44	609.02
HEMET PUBLIC LIBRARY	19,780	0.22	24.48	0.5399	19,780.00	2,825.71
ROSEVILLE PUBLIC LIBRARY	18,804	0.12	2.78	0.0633	3,008.64	683.78
HUMBOLDT COUNTY LIBRARY	17,999	0.13	1.34	0.0000	2,249.88	647.45
ORANGE PUBLIC LIBRARY	16,631	0.12	2.59	0.0766	1,385.92	406.13
MERCED COUNTY LIBRARY	16,467	0.06	1.07	0.0000	3,293.40	686.13
FULLERTON PUBLIC LIBRARY	16,324	0.11	8.89	0.1041	1,632.40	1,166.00
OXNARD PUBLIC LIBRARY	16,280	0.08	2.50	0.2072	1,415.65	692.77
BEAUMONT LIBRARY DISTRICT	15,813	0.25	6.43	0.0000	2,040.39	1,216.38
MOUNTAIN VIEW PUBLIC LIBRARY	15,521	0.19	5.67	0.0593	841.25	380.23
SAN LEANDRO PUBLIC LIBRARY	15,395	0.17	7.36	0.1261	1,192.49	511.12
BENICIA PUBLIC LIBRARY	15,262	0.57	5.13	0.1865	2,377.26	747.40
MONTEREY PARK BRUGGEMEYER LIBRARY	15,077	0.25	16.35	0.3053	1,675.22	709.51
REDONDO BEACH PUBLIC LIBRARY	14,984	0.22	4.20	0.1117	1,498.40	730.93
VENTURA COUNTY LIBRARY	14,382	0.06	0.81	0.0442	1,027.29	213.64
EL DORADO COUNTY LIBRARY	14,048	0.07	1.89	0.0339	2,161.23	361.60
PACIFIC GROVE PUBLIC LIBRARY	13,105	0.89	17.20	0.4235	3,744.29	1,497.71
SANTA ANA PUBLIC LIBRARY	13,078	0.04	2.79	0.1407	726.56	242.19
CORONA PUBLIC LIBRARY	12,633	0.08	5.07	0.0699	1,804.71	574.23
COVINA PUBLIC LIBRARY	12,500	0.25	10.19	0.2463	25,000.00	1,627.60
TORRANCE PUBLIC LIBRARY	12,307	0.09	1.00	0.0463	820.47	251.16
MILL VALLEY PUBLIC LIBRARY	12,103	0.87	7.55	0.1927	2,097.57	729.54
PASO ROBLES CITY LIBRARY	12,078	0.39	3.73	0.1275	4,026.00	1,184.12
CALABASAS CITY LIBRARY	11,927	0.52	5.42	0.1835	2,385.40	917.46
WATSONVILLE PUBLIC LIBRARY	11,468	0.23	1.82	0.1485	1,349.18	515.42
MONTEREY PUBLIC LIBRARY	11,428	0.41	5.32	0.1149	2,740.53	998.08
SANTA MARIA PUBLIC LIBRARY	11,359	0.07	1.52	0.0808	1,262.11	267.27
YORBA LINDA PUBLIC LIBRARY	11,280	0.17	3.81	0.0301	940.00	306.94
HAYWARD PUBLIC LIBRARY	10,668	0.07	2.86	0.0427	870.86	282.22
PALO ALTO CITY LIBRARY	10,528	0.16	1.32	0.0236	421.12	234.63
TULARE PUBLIC LIBRARY	10,431	0.15	5.05	0.1505	2,607.75	970.33
PALM SPRINGS PUBLIC LIBRARY	10,422	0.23	2.18	0.0977	1,603.38	728.81
PALMDALE CITY LIBRARY	10,069	0.06	3.45	0.2698	3,356.33	789.73
SOUTH SAN FRANCISCO PUBLIC LIBRARY	9,672	0.15	1.52	0.0580	687.91	253.53
RICHMOND PUBLIC LIBRARY	9,620	0.08	45.16	0.0000	1,068.89	253.16
HARRISON MEMORIAL LIBRARY	9,602	3.16	1.99	0.3628	2,400.50	1,066.89
SALINAS PUBLIC LIBRARY	9,568	0.06	1.98	0.0693	517.19	246.92
SAN BENITO COUNTY FREE LIBRARY	9,496	0.15	3.88	0.0803	1,899.20	703.41
SAUSALITO PUBLIC LIBRARY	9,398	1.33	3.69	0.2109	2,349.50	1,566.33
MADERA COUNTY LIBRARY	9,390	0.06	1.13	0.0210	2,347.50	494.21
UPLAND PUBLIC LIBRARY	9,234	0.12	3.67	0.1030	4,617.00	753.80
LINCOLN PUBLIC LIBRARY	9,147	0.18	4.49	0.0507	4,865.43	1,373.42
SAN BRUNO PUBLIC LIBRARY	8,922	0.21	4.71	0.1011	1,683.40	849.71
NATIONAL CITY PUBLIC LIBRARY	8,406	0.14	5.57	0.1668	1,429.59	407.46
PLACER COUNTY LIBRARY	8,247	0.04	3.02	0.0426	634.38	175.65
ST. HELENA PUBLIC LIBRARY	8,164	1.50	3.67	0.1809	4,082.00	1,275.63
ALTADENA LIBRARY DISTRICT	7,444	0.17	1.67	0.1026	676.73	310.17
VICTORVILLE CITY LIBRARY	7,050	0.05	2.82	0.4273	1,762.50	486.21
CROWELL PUBLIC LIBRARY	6,863	0.56	2.19	0.0375	1,454.03	370.17
BELVEDERE-TIBURON LIBRARY	6,792	0.62	7.41	0.2949	849.00	559.01
BANNING LIBRARY DISTRICT	6,584	0.20	2.52	0.9814	6,584.00	1,097.33
KINGS COUNTY LIBRARY	6,516	0.04	0.58	0.0728	1,303.20	372.13
INYO COUNTY FREE LIBRARY	6,377	0.34	0.89	0.3950	1,028.55	833.59
CITY OF COMMERCE PUBLIC LIBRARY	5,740	0.47	2.10	0.2347	637.78	273.33
POMONA PUBLIC LIBRARY	5,335	0.04	3.20	0.1641	2,371.11	1,016.19
CALAVERAS COUNTY LIBRARY	5,274	0.12	0.57	0.1422	5,274.00	446.95
TUOLUMNE COUNTY LIBRARY	5,126	0.09	0.85	0.1011	5,126.00	854.33
SIMI VALLEY PUBLIC LIBRARY	4,944	0.04	1.78	0.0440	1,236.00	294.29
LARKSPUR PUBLIC LIBRARY	4,940	0.39	5.15	0.0000	1,646.67	1,235.00
AZUSA CITY LIBRARY	4,800	0.10	2.68	0.0906	1,600.00	237.04
SIERRA MADRE PUBLIC LIBRARY	4,626	0.43	2.46	0.1099	1,542.00	544.24
LOS GATOS LIBRARY	4,618	0.14	1.63	0.0308	738.88	263.13
FOLSOM PUBLIC LIBRARY	4,420	0.05	2.24	0.0290	1,473.33	401.82
SANTA FE SPRINGS CITY LIBRARY	4,331	0.23	1.56	0.3062	866.20	277.10
MENDOCINO COUNTY LIBRARY	3,700	0.04	0.44	0.0201	336.36	110.45
PLUMAS COUNTY LIBRARY	3,663	0.14	0.53	0.1715	1,341.76	426.92
BUTTE COUNTY LIBRARY	3,107	0.02	0.37	0.0303	310.70	105.32
SIGNAL HILL PUBLIC LIBRARY	2,641	0.23	1.34	0.0443	2,641.00	1,073.58
BURLINGAME PUBLIC LIBRARY	2,570	0.07	0.84	0.0146	206.26	87.33
TEHAMA COUNTY LIBRARY	2,372	0.04	0.97	0.0000	1,186.00	296.50
SACRAMENTO PUBLIC LIBRARY	2,039	0.00	0.04	0.0018	32.89	6.62
MARIPOSA COUNTY LIBRARY	2,012	0.12	1.20	0.0152	0.00	670.67
AMADOR COUNTY LIBRARY	1,628	0.04	0.47	0.1079	1,628.00	241.19
INGLEWOOD PUBLIC LIBRARY	1,582	0.01	0.35	0.0000	143.82	65.92
LOOMIS LIBRARY & COMMUNITY LEARNING CENTER	1,490	0.22	0.87	0.1173	1,490.00	425.71
COALINGA-HURON LIBRARY DISTRICT	1,304	0.06	0.41	0.0630	1,304.00	118.55
SAN ANSELMO PUBLIC LIBRARY	1,257	0.10	0.55	0.0437	331.66	171.96
COLUSA COUNTY FREE LIBRARY	1,069	0.05	0.20	0.0514	534.50	111.70
FRESNO COUNTY PUBLIC LIBRARY	984	0.00	0.01	0.0061	23.43	3.63
BRAWLEY PUBLIC LIBRARY	880	0.03	0.74	0.1239	0.00	176.00
MONO COUNTY FREE LIBRARY	772	0.06	0.09	0.0129	242.77	80.75
MOORPARK CITY LIBRARY	595	0.02	0.20	0.0118	198.33	79.33
LAKE COUNTY LIBRARY	567	0.01	0.09	0.0000	567.00	45.18
COLTON PUBLIC LIBRARY	402	0.01	0.11	0.0190	268.00	55.30
MODOC COUNTY LIBRARY	315	0.04	0.14	0.0000	315.00	110.53
LASSEN LIBRARY DISTRICT	312	0.02	0.29	0.0217	600.00	86.67
TRINITY COUNTY FREE LIBRARY	284	0.02	0.10	0.0122	284.00	105.19
CAMARENA MEMORIAL PUBLIC LIBRARY	272	0.01	0.25	0.0136	272.00	68.00
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT	245	0.01	0.19	0.0044	122.50	28.82
EL CENTRO PUBLIC LIBRARY	239	0.01	0.15	0.0125	239.00	21.73
ALPINE COUNTY LIBRARY/ARCHIVES	107	0.09	0.04	0.0106	107.00	35.91
SAN MATEO COUNTY LIBRARIES	-1	0.00	0.00	0.0000	-0.02	-0.01