2008-09 Reference - Text Report

Location (179)	7.4 Reference Questions	Reference Questions per Capita	Reference Questions per Hour Open	Reference Questions per Visit	Reference Questions per Librarian FTE	Reference Questions per Staff FTE

Median	53,016	0.62	9.44	0.1323	6,010.82	1,700.55
Total	72,474,730
Average	404,887	0.95	74.73	0.1532	7,577.67	1,965.22
Maximum	36,237,365	13.07	7,133.34	0.8156	44,435.40	11,472.77
Minimum	33	0.01	0.02	0.0035	94.29	47.14
California State Library	36,237,365	0.95	15.42	0.2103	10,076.52	2,928.27
LOS ANGELES PUBLIC LIBRARY	11,555,728	2.84	61.31	0.6662	25,967.93	9,694.40
LA COUNTY LIBRARY	2,527,629	0.69	13.23	0.1777	9,759.19	2,134.82
ORANGE COUNTY PUBLIC LIBRARIES	1,668,916	1.07	18.75	0.2448	15,035.28	4,923.06
SAN DIEGO PUBLIC LIBRARY	1,574,974	1.16	20.67	0.2386	14,861.05	4,197.58
SAN FRANCISCO PUBLIC LIBRARY	1,024,680	1.21	4,034.17	0.1617	5,234.64	936.37
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY	827,851	1.32	33.28	0.5480	24,348.56	7,884.30
SAN DIEGO COUNTY LIBRARY	697,025	0.65	7.57	0.1324	8,297.92	2,261.23
SAN JOSE PUBLIC LIBRARY	680,468	0.68	14.91	0.0837	6,500.46	1,828.67
OAKLAND PUBLIC LIBRARY	653,908	1.47	18.91	0.1875	8,447.33	3,055.64
CONTRA COSTA COUNTY LIBRARY	610,948	0.64	11.11	0.1575	9,728.47	3,344.00
SACRAMENTO PUBLIC LIBRARY	506,467	0.37	7,133.34	0.1767	5,387.95	948.44
SANTA CLARA COUNTY LIBRARY	453,730	1.07	20.86	0.1270	6,017.64	1,745.79
LONG BEACH PUBLIC LIBRARY	447,090	0.91	32.36	0.2791	8,783.69	3,124.32
ALAMEDA COUNTY LIBRARY	409,250	0.76	20.13	0.0848	7,179.82	2,120.47
FRESNO COUNTY PUBLIC LIBRARY	390,043	0.43	5.01	0.1343	5,470.45	1,297.12
SAN BERNARDINO COUNTY LIBRARY	390,000	0.33	5.42	0.0848	9,285.71	1,560.00
RIVERSIDE COUNTY LIBRARY SYSTEM	382,795	0.35	5.72	0.1207	7,104.58	1,781.44
RIVERSIDE PUBLIC LIBRARY	353,199	1.18	18.50	0.2548	22,074.94	4,919.21
SANTA CRUZ PUBLIC LIBRARIES	299,473	1.43	14.05	0.2330	9,432.22	2,482.57
CARLSBAD CITY LIBRARY	283,641	2.71	32.09	0.4228	9,713.73	2,644.67
BURBANK PUBLIC LIBRARY	275,377	2.55	34.06	0.2529	10,702.57	4,008.40
KERN COUNTY LIBRARY	271,199	0.33	6.24	0.0000	9,515.75	2,123.72
SOLANO COUNTY LIBRARY	270,487	0.73	12.41	0.1203	6,010.82	2,097.29
TORRANCE PUBLIC LIBRARY	245,073	1.64	17.12	0.3209	12,253.65	3,172.47
SONOMA COUNTY LIBRARY	235,953	0.48	7.08	0.0876	4,309.64	1,705.85
PASADENA PUBLIC LIBRARY	232,564	1.55	10.53	0.1384	6,644.69	1,909.08
MORENO VALLEY PUBLIC LIBRARY	223,719	1.20	67.92	0.6991	37,286.50	11,472.77
EL SEGUNDO PUBLIC LIBRARY	222,177	13.07	24.39	0.7620	44,435.40	6,347.91
SAN MATEO COUNTY LIBRARIES	219,670	0.78	7.03	0.0941	5,267.87	1,948.12
GLENDALE LIBRARY, ARTS & CULTURE	209,167	1.01	13.96	0.1846	6,142.94	2,104.93
SAN LUIS OBISPO CITY-COUNTY LIBRARY	191,542	0.80	10.08	0.1922	8,512.98	2,335.88
RANCHO CUCAMONGA PUBLIC LIBRARY	189,230	1.06	35.25	0.3346	15,769.17	3,440.55
ONTARIO CITY LIBRARY	187,742	1.08	34.13	0.2693	14,441.69	3,610.42
SUNNYVALE PUBLIC LIBRARY	187,362	1.35	54.50	0.2144	9,188.92	3,348.14
NEWPORT BEACH PUBLIC LIBRARY	181,315	2.10	14.68	0.1510	8,241.59	2,646.93
BERKELEY PUBLIC LIBRARY	178,398	1.66	12.80	0.1270	4,969.30	1,560.10
ESCONDIDO PUBLIC LIBRARY	174,058	1.20	41.56	0.2575	12,893.19	3,552.20
THOUSAND OAKS LIBRARY	168,110	1.31	28.61	0.2562	6,554.00	1,800.47
SANTA MONICA PUBLIC LIBRARY	158,323	1.71	16.29	0.1081	4,137.00	1,475.52
MARIN COUNTY FREE LIBRARY	157,490	1.10	7.69	0.1377	4,816.21	1,676.67
SAN LEANDRO PUBLIC LIBRARY	150,165	1.82	20.53	0.2126	8,342.50	3,195.00
STANISLAUS COUNTY FREE LIBRARY	149,617	0.28	5.91	0.0000	5,984.68	1,277.69
MONTEREY COUNTY FREE LIBRARIES	148,542	0.64	5.48	0.1338	8,252.33	2,034.82
VENTURA COUNTY LIBRARY	148,415	0.33	5.57	0.0000	6,871.06	1,484.15
MISSION VIEJO LIBRARY	148,382	1.48	49.23	0.1990	11,173.34	3,645.75
CHULA VISTA PUBLIC LIBRARY	136,916	0.59	22.57	0.1665	9,779.71	3,184.09
SANTA BARBARA PUBLIC LIBRARY	133,365	0.59	7.68	0.1032	14,818.33	1,760.59
WHITTIER PUBLIC LIBRARY	131,413	1.51	25.73	0.2852	10,108.69	2,913.81
NEVADA COUNTY LIBRARY	129,139	1.31	14.53	0.2911	19,566.52	5,144.98
HUNTINGTON BEACH PUBLIC LIBRARY	128,351	0.63	10.33	0.1571	11,160.96	3,641.16
CERRITOS PUBLIC LIBRARY	126,348	2.30	37.38	0.1187	18,049.71	2,064.51
SANTA CLARA CITY LIBRARY	118,267	1.01	21.76	0.0831	7,679.68	1,764.92
MOUNTAIN VIEW PUBLIC LIBRARY	117,519	1.57	32.91	0.1371	6,528.83	2,611.53
SANTA MARIA PUBLIC LIBRARY	98,223	0.71	12.76	0.2443	14,031.86	2,505.69
ANAHEIM PUBLIC LIBRARY	98,026	0.28	5.08	0.0559	2,974.99	911.95
ALHAMBRA CIVIC CENTER LIBRARY	96,467	1.08	38.99	0.2283	9,187.33	2,664.83
SALINAS PUBLIC LIBRARY	95,262	0.62	11.70	0.1712	4,763.10	1,893.88
LIVERMORE PUBLIC LIBRARY	90,556	1.07	10.85	0.1413	6,468.29	1,366.88
SAN BERNARDINO PUBLIC LIBRARY	87,856	0.43	14.12	0.0326	12,550.86	2,518.81
PLACER COUNTY LIBRARY	85,724	0.46	5.03	0.1316	9,664.49	1,717.23
PALOS VERDES LIBRARY DISTRICT	85,089	1.22	11.69	0.1256	5,239.47	1,514.04
PLEASANTON PUBLIC LIBRARY	83,909	1.20	26.78	0.1581	7,991.33	2,562.11
PALM SPRINGS PUBLIC LIBRARY	83,782	1.76	30.05	0.2954	7,616.55	4,147.62
RANCHO MIRAGE PUBLIC LIBRARY	83,383	3.74	29.01	0.2207	8,174.80	3,194.75
BEVERLY HILLS PUBLIC LIBRARY	81,217	2.25	24.90	0.1329	3,384.04	1,082.89
YORBA LINDA PUBLIC LIBRARY	79,404	1.16	23.92	0.2548	8,144.00	2,406.18
CORONA PUBLIC LIBRARY	79,255	0.53	27.17	0.1481	6,191.80	1,996.35
ALAMEDA FREE LIBRARY	77,571	1.04	10.71	0.1417	6,464.25	1,963.82
BURLINGAME PUBLIC LIBRARY	77,336	2.11	16.05	0.1684	6,825.77	2,464.50
FULLERTON PUBLIC LIBRARY	76,063	0.55	13.03	0.1245	5,104.90	1,855.20
SAN RAFAEL PUBLIC LIBRARY	75,784	1.30	19.20	0.2261	9,778.58	3,677.05
OCEANSIDE PUBLIC LIBRARY	73,691	0.41	6.42	0.1028	4,093.94	1,270.53
SHASTA PUBLIC LIBRARIES	73,685	0.40	10.65	0.1419	14,035.24	2,540.86
OXNARD PUBLIC LIBRARY	72,836	0.37	10.94	0.1214	4,162.06	1,324.29
CITY OF COMMERCE PUBLIC LIBRARY	72,076	5.32	8.01	0.1896	9,240.51	1,734.26
SANTA ANA PUBLIC LIBRARY	67,490	0.19	13.68	0.0985	4,354.19	1,273.40
INGLEWOOD PUBLIC LIBRARY	67,100	0.56	10.07	0.2584	4,930.20	1,448.62
SOUTH SAN FRANCISCO PUBLIC LIBRARY	66,427	1.02	9.68	0.1701	5,653.36	1,584.99
SOUTH PASADENA PUBLIC LIBRARY	64,939	2.51	24.24	0.2373	7,730.83	3,167.76
MURRIETA PUBLIC LIBRARY	63,445	0.63	27.44	0.1990	10,574.17	3,845.15
TULARE COUNTY FREE LIBRARY	63,063	0.19	3.23	0.1678	10,510.50	1,970.72
NATIONAL CITY PUBLIC LIBRARY	61,820	1.09	15.00	0.0799	11,343.12	1,028.96
DOWNEY CITY LIBRARY	59,098	0.52	19.56	0.1429	8,442.57	2,010.14
SAN MATEO PUBLIC LIBRARY	57,792	0.58	8.95	0.0667	3,526.05	1,086.11
UPLAND PUBLIC LIBRARY	57,753	0.77	22.21	0.2714	12,031.88	2,502.30
WATSONVILLE PUBLIC LIBRARY	56,287	0.95	7.04	0.1323	4,690.58	1,223.63
YOLO COUNTY LIBRARY	53,833	0.37	4.75	0.0847	4,289.48	1,568.56
PALMDALE CITY LIBRARY	53,274	0.35	9.30	0.1565	17,758.00	3,086.56
ORANGE PUBLIC LIBRARY	53,016	0.37	9.00	0.1011	3,420.39	1,104.04
NAPA COUNTY LIBRARY	52,371	0.40	6.41	0.1183	4,189.68	1,062.29
CORONADO PUBLIC LIBRARY	50,832	2.21	15.86	0.1346	5,648.00	2,140.29
HAYWARD PUBLIC LIBRARY	50,488	0.33	10.99	0.0823	4,207.33	1,383.23
MENLO PARK PUBLIC LIBRARY	50,124	1.57	10.25	0.1421	6,002.87	2,207.13
ARCADIA PUBLIC LIBRARY	48,954	0.87	16.11	0.0845	4,256.87	1,813.11
ROSEVILLE PUBLIC LIBRARY	48,853	0.43	6.63	0.0857	4,248.09	1,050.60
ALTADENA LIBRARY DISTRICT	46,784	0.85	8.45	0.1102	7,197.54	1,585.90
GLENDORA LIBRARY & CULTURAL CENTER	46,578	0.89	17.46	0.1676	5,822.25	1,653.46
PALO ALTO CITY LIBRARY	46,419	0.72	3.93	0.0530	2,099.46	832.33
HEMET PUBLIC LIBRARY	46,134	0.62	22.00	0.1365	23,067.00	4,514.09
REDONDO BEACH PUBLIC LIBRARY	45,489	0.67	11.13	0.1043	4,548.90	1,642.20
MILL VALLEY PUBLIC LIBRARY	43,427	3.10	14.14	0.1857	4,957.42	2,180.07
MERCED COUNTY LIBRARY	42,586	0.17	2.21	0.0834	10,646.50	1,703.44
BUTTE COUNTY LIBRARY	42,366	0.19	3.96	0.0560	8,473.20	1,583.78
A. K. SMILEY PUBLIC LIBRARY	41,839	0.58	12.67	0.1478	8,367.80	1,609.19
MONTEREY PUBLIC LIBRARY	40,532	1.39	13.50	0.1043	3,684.73	1,484.69
HUMBOLDT COUNTY LIBRARY	40,057	0.30	2.83	0.1377	4,450.78	1,292.16
POMONA PUBLIC LIBRARY	38,515	0.24	17.17	0.1582	4,784.47	1,078.25
PORTERVILLE PUBLIC LIBRARY	37,908	0.73	10.98	0.1930	37,908.00	3,032.64
BENICIA PUBLIC LIBRARY	36,216	1.29	11.23	0.1504	4,894.05	1,410.28
CALABASAS CITY LIBRARY	35,940	1.51	13.59	0.2244	7,986.67	2,662.22
MADERA COUNTY LIBRARY	35,766	0.23	3.57	0.1148	8,941.50	917.08
DALY CITY PUBLIC LIBRARY	35,753	0.33	4.04	0.0602	3,724.27	1,067.25
CAMARENA MEMORIAL PUBLIC LIBRARY	33,214	0.84	9.59	0.3260	11,071.33	2,711.35
FOLSOM PUBLIC LIBRARY	32,559	0.46	7.27	0.0836	7,235.33	2,034.94
HARRISON MEMORIAL LIBRARY	32,514	8.05	7.44	0.3229	6,703.92	2,844.62
BELVEDERE-TIBURON LIBRARY	32,305	2.91	10.66	0.0000	4,038.13	2,227.93
IMPERIAL COUNTY LIBRARY	32,067	0.58	4.90	0.8156	32,067.00	3,288.92
COVINA PUBLIC LIBRARY	31,708	0.64	14.67	0.1086	5,275.87	2,186.76
BUENA PARK LIBRARY DISTRICT	30,841	0.37	11.48	0.0990	4,405.86	1,233.64
KINGS COUNTY LIBRARY	30,732	0.20	2.68	0.0000	7,231.06	1,897.04
VICTORVILLE CITY LIBRARY	28,080	0.26	8.85	0.1375	28,080.00	2,463.16
PLACENTIA LIBRARY DISTRICT	27,794	0.50	10.64	0.1251	3,705.87	1,434.16
TULARE PUBLIC LIBRARY	27,320	0.47	9.61	0.1894	9,106.67	2,802.05
LOMPOC PUBLIC LIBRARY	25,936	0.39	3.75	0.0915	7,859.39	1,513.19
EL DORADO COUNTY LIBRARY	23,093	0.13	2.17	0.0596	2,430.84	753.44
SAN BRUNO PUBLIC LIBRARY	22,896	0.52	7.46	0.0872	4,579.20	1,696.00
LARKSPUR PUBLIC LIBRARY	22,227	1.81	8.23	0.0000	7,409.00	3,175.29
RICHMOND PUBLIC LIBRARY	21,360	0.20	3.90	0.0710	928.70	402.03
PASO ROBLES CITY LIBRARY	20,585	0.69	6.23	0.0918	6,054.41	2,018.14
LOS GATOS LIBRARY	20,075	0.66	7.15	0.0750	3,088.46	1,329.47
MONTEREY PARK BRUGGEMEYER LIBRARY	19,781	0.30	7.57	0.0439	3,066.82	637.48
MENDOCINO COUNTY LIBRARY	19,626	0.22	2.04	0.0000	3,271.00	1,656.20
DIXON PUBLIC LIBRARY DISTRICT	18,675	0.72	7.47	0.1989	4,668.75	2,063.54
MONROVIA PUBLIC LIBRARY	17,288	0.44	10.67	0.0000	1,728.80	882.04
BEAUMONT LIBRARY DISTRICT	16,673	0.28	6.37	0.1091	2,565.08	1,333.84
CROWELL PUBLIC LIBRARY	15,700	1.17	4.87	0.0609	2,854.55	1,068.75
WOODLAND PUBLIC LIBRARY	15,632	0.28	5.59	0.0595	3,126.40	927.72
LODI PUBLIC LIBRARY	15,379	0.24	5.47	0.0000	3,015.49	765.12
REDWOOD CITY PUBLIC LIBRARY	15,146	0.19	1.52	0.0169	1,081.86	301.95
SANTA FE SPRINGS CITY LIBRARY	15,113	0.85	5.30	0.0853	5,037.67	839.61
LINCOLN PUBLIC LIBRARY	12,464	0.31	0.00	0.0854	3,835.08	1,216.00
PACIFIC GROVE PUBLIC LIBRARY	12,308	0.79	7.65	0.1046	7,033.14	1,697.66
TUOLUMNE COUNTY LIBRARY	12,256	0.22	1.89	0.0331	4,456.73	780.64
COLTON PUBLIC LIBRARY	11,977	0.23	2.09	0.0820	2,994.25	1,197.70
INYO COUNTY FREE LIBRARY	10,940	0.61	1.33	0.0000	1,919.30	909.39
SISKIYOU COUNTY FREE LIBRARY	10,480	0.23	0.91	0.0725	2,620.00	582.22
BRAWLEY PUBLIC LIBRARY	9,637	0.36	4.21	0.1718	4,818.50	1,014.42
LAKE COUNTY LIBRARY	9,086	0.14	1.43	0.0341	3,634.40	712.63
MARIPOSA COUNTY LIBRARY	8,634	0.47	1.68	0.0617	8,634.00	2,158.50
AZUSA CITY LIBRARY	8,586	0.18	3.06	0.0582	2,146.50	553.94
SAUSALITO PUBLIC LIBRARY	8,300	1.10	2.65	0.0675	2,842.47	1,190.82
SUTTER COUNTY LIBRARY	7,800	0.08	1.36	0.0000	7,800.00	520.00
IRWINDALE PUBLIC LIBRARY	7,577	4.39	3.23	0.1932	7,577.00	1,595.16
PLUMAS COUNTY LIBRARY	7,353	0.31	0.81	0.0000	2,673.82	855.00
SAN ANSELMO PUBLIC LIBRARY	7,002	0.55	3.94	0.0000	4,070.93	1,892.43
COLUSA COUNTY FREE LIBRARY	5,932	0.27	0.89	0.1749	1,977.33	651.87
SIERRA MADRE PUBLIC LIBRARY	5,707	0.51	2.45	0.0635	983.97	505.04
TEHAMA COUNTY LIBRARY	5,466	0.09	1.62	0.0681	1,366.50	911.00
EL CENTRO PUBLIC LIBRARY	5,445	0.12	2.14	0.0497	5,445.00	640.59
SAN BENITO COUNTY FREE LIBRARY	5,422	0.10	2.26	0.0409	2,168.80	570.74
BANNING LIBRARY DISTRICT	4,925	0.16	1.35	0.0498	1,641.67	351.79
ST. HELENA PUBLIC LIBRARY	4,879	0.82	1.89	0.0321	1,027.16	469.13
CALAVERAS COUNTY LIBRARY	4,719	0.10	0.45	0.0692	4,719.00	593.58
PALO VERDE VALLEY LIBRARY DISTRICT	4,434	0.11	1.88	0.0521	4,434.00	1,108.50
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT	3,727	0.13	7.39	0.0000	0.00	0.00
MODOC COUNTY LIBRARY	3,500	0.36	0.89	0.0000	3,500.00	612.96
WILLOWS PUBLIC LIBRARY	2,746	0.19	1.02	0.0733	3,051.11	762.78
COALINGA-HURON LIBRARY DISTRICT	2,537	0.08	0.52	0.0276	1,268.50	230.64
DEL NORTE COUNTY LIBRARY DISTRICT	1,715	0.06	1.24	0.0137	1,715.00	428.75
MONO COUNTY FREE LIBRARY	1,653	0.12	0.16	0.0104	435.00	122.44
IMPERIAL PUBLIC LIBRARY	1,500	0.12	0.59	0.0503	0.00	375.00
SIGNAL HILL PUBLIC LIBRARY	1,307	0.11	0.54	0.0000	1,307.00	311.19
TRINITY COUNTY FREE LIBRARY	911	0.07	0.38	0.0276	911.00	343.77
YUBA COUNTY LIBRARY	894	0.01	0.32	0.0070	447.00	89.40
ALPINE COUNTY LIBRARY/ARCHIVES	637	0.53	0.24	0.0504	637.00	182.00
AMADOR COUNTY LIBRARY	534	0.01	0.08	0.0049	534.00	63.57
LASSEN LIBRARY DISTRICT	350	0.01	0.27	0.0072	271.32	79.73
SAN JUAN BAUTISTA CITY LIBRARY	33	0.02	0.02	0.0035	94.29	47.14